A - Event Logo – This section contains the logo of the event you’re attending so you can see at a glance which event this invoice relates to.

B – Informa Details – This section contains our company name, office details and tax registration number for your regional office.

C – Contact Details – These are our contact details should you need to call, email or visit our website.

D – Customer Bill To Address – This is the Customer Name and Bill to address

E – Customer Contact Name

F – Event Details – This contains the name, date and location of the event you are attending.

G - Customer Number - This is your unique 7-digit Customer Number. You will see this on all correspondence from us.

H – Invoice Number – This is the 10-digit invoice number, which is unique to this invoice. Please quote this number when processing the payment or if you need to talk to us about this specific invoice.

I – Invoice Date – This is the date the invoice was issued to you. The date format may vary depending on your region.

J – Due Date – This is the last date by which you are required to pay the amount due for this invoice. The date format may vary depending on your region.

K – Invoice Sequence – This invoice sequence is only for this opportunity that we hold for you as a customer.

L - Order Reference – This is the order reference that the invoice corresponds to.

M – Customer TRN – If you have one, this section will contain your Tax Registration Number. If you don’t have one or it is not needed in your jurisdiction, this field will be blank.

N – Description – Here is where you will find a description of all the products/services you have ordered and are being invoiced for. These relate specifically to the product stated within the invoice and include the quantity and unit of measure (UoM). For example, if you have ordered a single booth space, this will be shown as one unit (Quantity ‘1’ and the UoM ‘EA’ meaning each). For full details of the products/services you have ordered, please refer to your contract.

O – Price – This is where you will see the price for the products/services you have ordered and are being invoiced for. The price, less discounts applied, will be stated in your contract currency, which will be shown next to the ‘Price’ label. Values also shown in local currency for VAT purposes. with a breakdown of the VAT percentage and amount, if applicable. VAT percentage may also vary.

P – Payment Breakdown – This section contains the total amount of your invoice, with a breakdown of the VAT percentage and amount, if applicable. If part payment has already been made, this will be shown in the ’Amount Paid’ field. The amount that you are required to pay by the invoice due date is shown in the ‘Balance Due’ field. VAT percentage will vary per country.

Q – Payment Terms – These are the payment terms that have been agreed in the contract, or if there are no variations to the payment terms, the default payment terms will be shown here. Failure to adhere to the payment terms could result in the penalties stated within your contract.

R – Failure to adhere to warning payment terms – This statement explains the Informa’s policy in the event payment terms not fulfilled.

S – Fraud Warning – This is an important statement alerting you to the potential to third party fraud and what to do if you suspect you may have been sent a fraudulent communication, claiming to be from Informa. It is important that you remain vigilant and aware of your obligations to report potential threats.

T – Payment Methods – Here you will find the payment methods available to you. Namely bank transfer and cheque payment. The Bank details you see here will differ depending on the location of your event, so please make sure you enter the account details as stated on your particular invoice. It is your responsibility to enter the bank account details carefully to ensure your payment makes it to the correct account. If you choose to pay via cheque, please allow extra time for the payment to be received, processed and cleared. This is important to ensure you meet the payment due date stated within your invoice.

U – Notice – Please quote the invoice number stated within your invoice when making payments or corresponding with us about your invoice.